How XY.AI Labs Accelerated Healthcare Integrations with Nango

Before Nango: Homegrown and Browser-Based Integrations

Before adopting Nango, XY.AI Labs handled integrations in an ad hoc way. The engineering team built just enough functionality to satisfy immediate customer needs, often targeting systems without modern APIs. For example, they developed a browser automation agent to interact with healthcare platforms like Brightree (a ResMed EHR), because the official APIs were either unavailable or lagged behind the UI by months.

This patchwork approach worked for early customers but didn’t scale. Each new integration was a custom effort, with its own authentication, retries, and data model quirks. Scott Cressman, Chief Product Officer, summarized the pain:

“Every workflow has integrations on the input or output, and I knew I didn’t want the team building things that already exist.”

Why XY.AI Labs Chose Nango

As XY.AI Labs prepared to scale its AI-driven healthcare agent platform, it needed a reliable, HIPAA-compliant way to connect to many EHRs and healthcare data systems. The team evaluated several integration platforms but found Nango uniquely aligned with their needs.

Key reasons:

• HIPAA Compliance: A must-have for handling patient data securely.
• Unified API Approach: Nango’s capability-based data modeling matched XY’s vision for structured, AI-driven workflows.
• Developer-first Design: Provided the right balance between developer control and an awareness of the end-user experience.
• Self-hosted Option: Allowed full control over data environments.
• Source-Available Framework: Let XY.AI Labs build a unified integrations layer on top of Nango, without reinventing core infrastructure.

“It literally feels like we can outsource integrations,” Scott said. “You’ve already done the hard parts, auth, retries, data models, so we can focus on building the intelligence layer.”

Results: Faster Delivery, Stronger Sales

Since adopting Nango, XY.AI Labs has shifted its integration work entirely into Nango’s framework. The impact has been immediate:

• Compression of time-to-delivery: Integrations that once required weeks of engineering now take days or even hours of configuration.
• Sales enablement: Teams can confidently say “yes” to customer requests for new integrations, knowing they can be delivered quickly and reliably.
• Reduced technical debt: Engineers now follow Nango’s best practices instead of maintaining brittle, custom-built connectors.
• Expanded market reach: With Nango’s growing catalog of healthcare integrations, XY.AI Labs can address a broader set of use cases.

“It’s compressing the path toward value,” Scott explained. “And it lets us expand our addressable use cases.”

Conclusion

By partnering with Nango, XY.AI Labs transformed integrations from a bottleneck into a competitive advantage. Today, they can scale confidently, knowing their integrations layer is built to grow with their business.